Explore Ops

Setup

Grant ScopedOps access on Shopify and other hosted platforms

How to add staff / collaborator access on Shopify, and the same idea for Squarespace, Wix, and similar builders.

Use this when your site runs on a hosted platform (Shopify, Squarespace, Wix, and similar) and we need staff/collaborator access for Site Care or related work. Prefer platform invites over sharing the owner password.

What we need

  • Staff or collaborator access to the store/site admin
  • Only the permissions required for the agreed work (themes, domains, store settings, etc.)

Shopify — add staff / collaborator

Panels below are schematics — Shopify renames screens often; follow the labels closest to yours.

  1. 1Sign in to Shopify admin

    Sign in as the store owner (or a user who can invite staff).

  2. 2Open Users and permissions

    Go to Settings → Users and permissions (sometimes underAccount → Users).

  3. 3Add staff or collaborator

    Choose Add staff or Add collaborator. Collaborator is common when inviting an outside partner like ScopedOps.

  4. 4Enter our email + limited permissions

    Enter the Kickoff email we gave you. Grant themes, domains, and store settings related to the work — skip finance/payment permissions unless we asked.

  5. 5Send the invite

    Send the invite and tell us it’s out so we can accept and confirm admin access.

Squarespace, Wix, and similar

Same idea — look for Permissions, Contributors, orTeam:

  • Squarespace: Settings → Permissions → Invite Contributor (Admin or a role that can edit domains / site settings as needed).
  • Wix: Dashboard → Settings → Roles & Permissions → Invite people.
  • Other builders: invite our email with the least privilege that still allows the agreed work.

Domain still at GoDaddy or Cloudflare?

Hosted-platform access does not always include the domain registrar. If DNS lives elsewhere, also follow the GoDaddy or Cloudflare guide.

After we accept

  • We’ll confirm we can open the store/site admin
  • We’ll only change what’s in scope for your package
  • You can remove our user anytime in the same permissions screen

Don’t do this

  • Don’t send owner passwords or 2FA codes
  • Don’t grant “full owner” if a staff/contributor role is enough
  • Don’t remove our access mid-delivery without a handoff note