The Kickoff call
Every package includes a focused 30-minute Kickoff after purchase so we start with clear scope and access.
What Kickoff is for
- Confirm the package outcome and hosting choice (your tools vs we host)
- Collect the access and accounts we need to build safely
- Agree the first delivery milestone and how we’ll communicate
- Flag anything out of scope before work starts
Ahead of Kickoff, these setup walkthroughs cover the access we ask for most often: domain & platform access setup.
How scheduling opens
- Buy a package — Ops, Site Care, or Master Plan. After checkout you get the Kickoff link on the thank-you page.
- Or request a qualifying conversation — if you’re not ready to purchase but need to confirm fit (custom stack, unusual constraints, or Master Plan first). Use the form below; if it’s a fit, we’ll send next steps (which may include a paid Master Plan or a scheduled call).
What Kickoff is not
- A free strategy session with no path to delivery
- Unlimited consulting hours
- A substitute for reading the package scope on the Ops / Site Care pages
Ready to secure a seat? Explore Ops · Site Care · Master Plan
Request a qualifying conversation
Tell us what you’re trying to fix. We’ll usually reply within a few minutes or hours on regular business days with the cleanest next step — package, Master Plan, or a scheduled call when warranted.